At A Courteous Communications we provide 24-hour, live emergency response services for when you or your business just can’t afford to miss that call. We provide response services to a wide variety of customers, including the following and others:
- Home Health Care
- Heating and Cooling
- Plumbing and Septic
- Tree Services
- Pest Control
- Property Management
Emergency Response Services Protect Your Business
To stay on the competitive edge in today’s business world, you can not afford to lose the ability to have 24/365 communication with your customers and clientele. Whether it is a weather emergency, or telephone or power outage that causes you to lose the ability to communicate, our emergency response services will step in and keep your business connected. Think of it as an insurance plan—by being prepared for the worst in the event of abrupt and unexpected circumstances.
Emergency Response Services Exceed Your Customer’s Expectations
At A Courteous Communications, we strive to guarantee that your business will exceed your customer’s expectations by making sure your services are available day and night. It is much harder to regain a lost customer than to obtain new ones, and our job is to make sure you keep your current client base, rather than losing them to your competitor.
How Does Emergency Response Services Work?
We will answer your calls with a live professional telephone operator 7 days a week, 24 hours a day. We either supply you with a local or toll free phone number, or you may choose to forward your existing phone number to us. It’s your choice. Our professional operator will integrate our state-of-the-art digital technology with customized software to ensure that your calls are answered promptly and handled accurately. Your account is customized to fit your individual needs by either answering in your company name or however you choose. We will also create a message form to prompt the questions that you need the answers to, and will take complete messages and dispatch them according to the guidelines you have supplied us. You can either have your messages relayed as they come in or at scheduled times throughout the day.
Emergency Response Services Features & Benefits
- 24/365 Service
- Your business is never closed—you never miss a phone call
- We log all your messages
- Our operators have a professional presence and are always courteous
- Customized scripting according to your needs
- Appointment setting and Calender
- Outsourcing your telephone answering services saves money
Why A Courteous Communications?
Our staff is professionally trained to assure quality service to all of our customers. We are dedicated to provide the best quality service available no matter how large or small the client. “We answer your telephone with a smile”. Through our 24-hour live telephone and inbound services, A Courteous Communications enables you to provide quality service to your customers, increase the flow of information, improve productivity, reduce cost, enhance proficiency, and positively impact your bottom line.
As a member of the Associated Telephone Service International (ATSI), A Courteous Communications is able to keep up with the ever-changing needs of the emergency response services industry.