No matter the size of your business, there’s always the potential to miss important calls, faxes and emails that come in while you’re office staff are already on the phone, after hours, or during holidays. Instead of spending more money to hire additional staff, let our virtual office answering service take those important calls! At A Courteous Communications, our goal is to keep your business running smoothly and successfully at the lowest possible cost to you.
With Our 24-Hour Office Answering Service, Never Get a Dropped Call Again
Whether you’re in or out of the office, our office answering service is a valuable addition to you and your staff. We pick up the slack during especially busy times:
- During Regular Hours – Instead of hiring additional office help, let us take those extra calls that come in during your regular day. No need to put customers on hold while you handle several phone calls. We’ll take the messages and get them to you in a matter of minutes!
- While Your Office is Closed – Why hire a secretary to take the few calls that may come in while you’re off the clock? Let us handle those calls! If you’re an emergency service, like car towing or medical care, we can get the message to you promptly if something needs to be done right away.
- Holidays – Don’t keep an office member busy during holidays! Let us handle any of the calls that may come in during the time your office is closed for Christmas, New Year or other holidays.
- Busy Seasons – Every office has hours during the day or months during the year when they are inundated with phone calls. For example, toy dealers and gift boutiques get pretty crazy around Christmas time!
- Transitions to New Offices – Don’t miss all those customers who call when you’re moving to a new location! We’ll take all those calls, so you can focus on getting settled in without worrying about potential new clients you may be losing.
Keep up with Your Email and Faxes
In addition to fielding phone calls, our staff can keep up with your office’s email. Our staff at A Courteous Communications can access your inbox and respond to customer inquiries or requests with the predetermined script you’ve supplied.
We can also respond to customer inquiries by fax. You supply the documents and we’ll be sure they get to your clients. Our fax machines are also available to take your faxes when your machines are busy.
Let up Set Your Appointments
Leave appointments to us! We’ll do the scheduling for you with our Online Appointment Scheduling. If you’d like, we can even give your clients a reminder call or send a reminder email so they’re sure to remember to come to the appointment.
Give Us a Call Today!
Our virtual office answering service staff is standing by to meet your needs. Whether you need us part time or 24, we’re here to give a helping hand and let your business be as successful as it possibly can!